Contact information

Contact Us

Have a question about your order, care plan, or services? We're here to help.

Customer Support

Phone: (513) 826-6142
Email: help@mintmed.com
Hours: Monday–Friday, 9 AM – 5 PM EST
Response Time: Within 24 business hours (48 on weekends)

Send Us a Message

Do not include personal health information. For medical questions, please use your secure Elation Patient Portal.

Send an email HERE

Order & Shipping Questions?

Orders typically ship 5–7 business days after provider approval. You'll receive a tracking email once your shipment is on the way.

Mailing Address

Mint Med
8833 Chapel Square Dr.
Cincinnati, OH 45249